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Organization: UGAFODE Microfinance Limited (MDI)

Duty Station: Kampala, Jinja, Mbale, Lira, Kagadi, Mpigi Kyotera, Lyantonde, Ssembabule, Rushere, Ishaka, Ibanda, Mbarara, Ntungamo, Rukungiri, Uganda

Reports to: Regional Manager


UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.

Job Summary: The Branch Manager will be responsible for all business activities and initiatives that will further the achievement of the institution’s business objectives at the assigned branch.  He/she will also be responsible for all branch operations and supervision of all branch staff.

Key Duties and Responsibilities:   

·         Build new and maintain existing business relationships at the assigned branch;

·         Drive the growth of business at the assigned branch through the recruitment of new customers and mobilization of loans customers; deposits (savings) customers, Money transfer services customers and Mobile banking customers;

·         Champion customer service at the branch level;

·         Ensure adherence to the institution’s Policies, Procedures and/or internal controls and statutory regulations;

·         Provide leadership to and develop staff at the assigned branch, as well as manage the staff issues in line with the institution’s Human resources policies & procedures 

·         Continuously undertake local market research to assess competition, customer trends and any emerging developments;

·         Actively promote the institution’s corporate image at the branch level and coordinating all Public Relations (PR) requirements for the branch

·         Prepare annual and periodic work plans and budgets for the assigned branch

·         Periodically evaluate the performance of the Branch against work plans and budget targets, managing performance through regular staff appraisals and taking corrective action and recommending them for training where necessary.

·         Timely compiling and submitting all necessary reports and returns to Head Office.

·         Supervise the administration of loans and monitor closely all loan repayments to ensure early problem recognition and response.

·         Maintain proper security over the assigned branch office, all documents, furniture, fittings and equipment.

Qualifications, Skills and Experience: 

·         The ideal candidates for the UGAFODE Branch Managers must hold Bachelor’s degrees in business-related fields from recognized universities. 

·         At least five years’ relevant working experience in a financial institution, of which 2 must have been in branch management (Credit or Operations)

·         Excellent communications and negotiation skills;

·         Professional credibility and high integrity

·         Strong leadership skills;

·         Excellent interpersonal skills;

·         Self-drive; Customer centric disposition; and a Proven track record in delivering business growth targets.

How to Apply:

All suitably qualified and interested candidates should send their electronic applications only which should include a motivation letter and an up-to-date detailed CV, certified copies of complete academic transcripts and professional certificates. Your applications should include names of three professional referees and a day-time telephone contact. Send them addressed to:

Head of Human Resources,

UGAFODE Microfinance Limited (MDI),

Silva Arcade, Plot 62 Bombo Road,

P.O. Box 30815, Kampala. Uganda

Deadline: 10th June 2018

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